A Lifeline for America's Bravest
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FAQ

Are you part of the Cell Phones For Soldiers non-profit organization?

Why did you start the Helping Heroes Home program?

How do you help the returning troops?

How do you fund Helping Heroes Home?

How can I donate?

How can I volunteer?

What is the Fifty Fone Challenge?

What is a Regional Volunteer Team Leader?

 

 

Are you part of the Cell Phones For Soldiers non-profit organization?

We are!  Helping Heroes Home is a program within the Cell Phones For Soldiers organization.  CPFS is a recognized 501(c)3 non-profit organization.

Why did you start the Helping Heroes Home program?

Brittany and Robbie Bergquist started Cell Phones for Soldiers to assist our troops serving in the Middle East and other locations around the world.  CPFS sends more than 12,000 calling cards each week so our troops can call home for free.  Since 2004, CPFS has provided more than 210,000,000 minutes of free call time.  With more and more troops returning from deployment, Brittany and Robbie wanted to find a way to help them too.  Helping Heroes Home was born!

How do you help the returning troops?

We assist in various ways.  We put cell phones in bases where troops are deploying from, or returning through.  They can use these cell phones to call while they are in transition.  When they leave, the phones stay for the next group.  We provide free AT&T GoPhones with calling plans for troops and veterans in need here at home.  We also provide funds for qualified financial emergencies due to deployment or other circumstances that strain the family finances.

How do you fund Helping Heroes Home?

We do have corporate partnerships with the most recognized names in business, who generously support our program.  The main source of funding, however, comes from the donation of gently used cell phones.  Helping Heroes Home receives a percentage of the recycled phones value.  Those funds are used to assist our troops.

How can I donate?

For monetary donations, please visit our Donate page.  You can make a donation by secured credit card tranaction that goes directly to our account at South Shore Savings Bank.  You can also send a check directly by mail to the bank if you prefer.  The mailing address can be found there as well.  Also on the Donate page, you will find the address to send your gently used cell phone to our recycling center.  Since the cost of mailing cuts into the proceeds of the phones value, we would ask that you pay the shipping on single phones.

How can I volunteer?

Both Cell Phones For Soldiers and Helping Heroes Home rely on our network of dedicated and tireless volunteers throughout the country.  We would not survive without these dedicated supporters.  You can take the Fifty Fone Challenge, become a Regional Volunteer Team Leader, or contact us to find out how you can help us in your community.

What is the Fifty Fone Challenge?

Take the pledge to collect fifty gently used cell phones.  Ask family, friends, co-workers to give you their used cell phones.  When you've collected fifty, contact us.  We will provide a free shipping label.  Once the phones are processed, we will let you know how much money you have generated for the HHH program!  Think about it.  You are asking people for phones they no longer use, you are keeping them out of the landfill, and you are supporting our military heroes who put their lives on the line for us every day.

What is a Regional Volunteer Team Leader?

We need people in various geograhic areas that will help us organize.  You set the pace, you recruit who you want, you set the goals.  We will supply you with marketing materials and back office support.  We will contact the local media outlets and tell them about your efforts and events.  All we ask is that you mobilze your community and get them involved in our program.

 


Proudly serving all branches of the military